Taking its name from the giant bird Garuda of Hinduism, Garuda Indonesia is a major airline in itself. The flag carrier airline of Indonesia, Garuda is the second highest earning airline in Asia. 

Tabs

Overview

In 1949, Garuda Indonesia made its maiden voyage from Jakarta to Yogykarta. Today the airline is considered to be a leader within the Asian aviation industry and now flies to destinations throughout Asia, Europe, the Middle East and Australia.

With Asia as its notable strength, the airline has a major hub at Soekarno-Hatta International Airport in Jakarta and a secondary hub in Denpasar (Bali) at Ngurah Rai International Airport.

As a member of Skyteam, Garuda provides seamless connections with 19 other airlines around the world. The alliance allows frequent flyer members of GarudaMiles the ability to earn and spend frequent flyer points on Garuda and each of the Skyteam airlines. Membership in the program is free and offers a number of benefits to elite members, including upgrades, an increased baggage allowance and lounge access.

Check-in

For international travel, Garuda Indonesia recommends you check-in for your flight at least three hours before and no later than 45 minutes before the departure time. City check-in is also available from various Garuda Indonesia Sales Offices from 24 hours up until 4 hours before the departure time. For more information, please refer to the airline.

Classes

First Class

First Class is available on Boeing 777-300ER aircraft. The plane typically operates on long-haul international routes.

Comfort

First Class seating on the Boeing 777-300ER features 8 private suites with a sliding door for privacy. The seat reclines to a fully flat position and comes with a plush mattress, duvet and pillow. The cabin crew will make up the bed upon request. The suite also features a personal wardrobe, ample storage and for long haul flights, slippers, loungewear and amenity kit with luxury branded toiletries.

Dining

Passengers will enjoy regional cuisine based on the destination city and point of origin. Guests may request additional servings or snacks at their leisure. All meals are elegantly presented on linen covered trays, with fine china and real glassware. Meals are accompanied by the finest champagnes, wines, sake, spirits and a wide variety of non-alcoholic beverages.

Entertainment

The in-flight entertainment is provided on generously sized 23.5 inch flat screen TV's. The on-demand programming includes the latest movies, TV shows, games and music. Seats also feature individual power points for continuous charging of laptops and other personal electronic devices.

Baggage

The free allowance for checked baggage depends on the frequent flyer status of the passenger. The standard allowance for First Class is 40kg (88 lbs) across multiple bags. GarudaMiles members are permitted additional weight depending on their status level. Carry-on restrictions limit passengers to one 7kg (15 lbs) bag within the linear dimensions of 92cm (7 feet).

Business Class

Comfort

The Business Class cabin features staggered seating for direct aisle access. The wide armchair style seats can be adjusted to virtually any position, including a lie-flat angle. Comfort amenities include a fluffy pillow, plush duvet and L'occitane amenity kit.

Dining

The three course Business Class menu features a number of gourmet meal selections along with complimentary wines, champagnes, sake and spirits. Light snacks are available in between meals upon request.

Entertainment

On-demand entertainment can be viewed on the individual touch screen TVs provided at each seat. Programming includes Hollywood and International movies, current Indonesian films, hundreds of TV shows, music and games.

Baggage

The free allowance for checked baggage is 30kg (86 lbs). The total combined weight of bags exceeding this weight will be charged overweight or excess bag fees. GarudaMiles members are permitted additional weight depending on their status level. Carry-on restrictions limit passengers to one 7kg (15 lbs) bag within the linear dimensions of 92cm (7 feet).

Club Lounges & Alliances

Lounges

Garuda Indonesia has Executive Lounges located at Ngurag Rai International Airport and Soekarno Hatta International Airport. Within the lounges, Executive passengers along with various Garuda Frequent Flyer members and Executive Card Plus members can unwind in the relax rooms and refreshment areas featuring showers. Other facilities including business centers, complimentary wireless internet access, prayer rooms and luggage rooms are also available.

Alliances

Garuda Indonesia is a member of Sky Team, the world’s second largest global airline alliance.